Multilingual FansSupportCenter

In the event of any indefinite or conflict situation every fan, regardless of gender, age, nationality, country of residence and registration, can IMMEDIATELY and FREE of CHARGE receive a highly qualified consultation on legal, medical and information questions by hotline number: +7-800-775-76-88 "before", "during" and "after" football matches.

News

Singing something off board the plane.

Singing something off board the plane.

On June 28, 2018 about 20 fans of the national team of Japan could not get the NordWind N4-8227 flight and get from Sheremetyevo airport to Volgograd for the World Cup match, irrespective of the fact that they had proper boarding passes.

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Fans World Cup 2018

Fans World Cup 2018

June 9-30, 2018 in St. Petersburg the "Dynamo" stadium will host the International Football Tournament among the fans of the national teams of national associations of FIFA members "Football unites". And exactly like last year, FansHotline24's Multilingual Fans Support Center is acting as a partner of the tournament.

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Evaluate the quality and get iPhone8

Evaluate the quality and get iPhone8

Dear fans and guests of the city! We invite you to take part in the assessment of the quality of tourist services and the drawing of many prizes from the Department of sports and tourism of Moscow, the European Legal Service and the Multilingual Fan Support Center FansHotline24.

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We are not meant to predict the consequences of our words.

We are not meant to predict the consequences of our words.

An Argentinian fan who taught a Russian woman a few phrases in Spanish received a stadium ban for the course of the World Cup according to a tweet by the Minister of security of Argentina, Patricia Bullrich.

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Who is to blame and what to do?

Who is to blame and what to do?

Yesterday in the center of Moscow a taxi hit a group of pedestrians, which included a couple of fans. The driver tried to flee from the scene of the accident, but was detained. Fans suffered light and medium injuries.

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Another rules

Another rules

According to the information available on the website of Ekaterinburg, one of the host cities of the World Cup, any ticket holder entering the stadium accompanied by children or adolescents, apart from holdling a ticket, must have a necessary permission of parents or guardians of minors issued in accordance with the local legislation. You need to be ready to provide such a permission at a request of FIFA authorities.

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Ready, steady...

Ready, steady...

On Wednesday, June 13, a press conference dedicated to the launch of the social project - the Multilingual Fans Support Center FansHotline24 set up for the period of the 2018 World Cup - was held in the Home of Football.

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Runaway train!

Runaway train!

The Ministry of transport of the Russian Federation came up with a proposal to ban the sale of spirits in free trains for the fans. All in all, 728 additional trains for 440 thousand seats have been allocated for the purposes of free transportation of fans during the World Cup.

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"Goal" and "Super Goal"

"Goal" and "Super Goal"

Tele2, an alternative mobile operator, presented special tariff offers for fans who will come from Europe, the USA, Canada and China for the most anticipated football event of the year. 

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Nobody but you!

Nobody but you!

A “Nobody But You” run arranged by Run World Run together with the Russian Football Union and the Multilingual Support Center for Fans “FansHotline24” in support of the Russian national football team will take place on June 11 in Moscow.

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